QUICK WIN BUSINESS COMMUNICATION is written for business people who recognise how vital effective communiÂ--cation is to their own success and to the success of their organisations. While you are reading through the answers to your questions, other business people may be discussing missions, goals, losses, profits, overheads, policies, budgets, loans, promotions, strategic plans, product development, training, hiring, technology, downsizing, takeÂ--overs, global competitiveness, office parties, desk arrangements, coffee breaks, or office supplies. Imagine the implications if you can't understand what is being discussed online, in webinars, boardrooms, offices, or at lunch.